At The Sauce Forge, we strive to provide our customers with high-quality homemade hot sauces and related products. Due to the nature of our products, we do not accept returns or exchanges.
If your order arrives damaged or broken, we are happy to replace it. To process a replacement, please provide proof of purchase along with evidence of the damage (e.g., photographs). Once we receive this information, we will assess the issue and arrange a replacement where applicable. If we are unable to replace your order due to stock limitations we will happily refund you.
We kindly ask that you carefully review your order before purchasing, as all sales are final. If you have any concerns or issues with your order, please contact us immediately.
If you have any questions or concerns regarding your order or believe there is an issue with your product, please reach out to our customer service team:
We are happy to assist you and will do our best to resolve any issues.
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We will also be popping up at festivals, local farmers and crafters markets across Surrey and West Sussex in 2025. Keep an eye below for details about where we will be and when!
