Daniel Clarke trading as The Sauce Forge ('Company', 'we', 'us', or 'our'), a sole trader registered in the United Kingdom at 38 Daffodil Crescent, Crawley, West Sussex RH10 3UY.
We operate the website thesauceforge.com (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').
We a startup fermented hot sauce and condiment business operating out in West Sussex and Surrey, selling direct at farmers and craft markets and direct online
You can contact us by phone at 07411259330, email at dan@thesauceforge.com, or by mail to 38 Daffodil Crescent, Crawley, West Sussex RH10 3UY, United Kingdom.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and Daniel Clarke trading as The Sauce Forge, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the 'Last updated' date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
The Sauce Forge is an online platform offering homemade fermented hot sauces, condiments, and related products. These products are available exclusively for personal use and are not intended for resale. Our website does not permit the creation of user accounts, ensuring a streamlined shopping experience for all users.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is owned or licensed by The Sauce Forge and is protected under applicable copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on our site without prior written permission.
By using the Services, you represent and warrant that:
You have the legal capacity to enter into these Legal Terms and agree to comply with them.
You are not a minor in the jurisdiction in which you reside.
You will not access the Services through automated or non-human means, including but not limited to bots, scripts, or other methods.
You will not use the Services for any illegal or unauthorised purpose.
Your use of the Services will not violate any applicable laws, regulations, or rights of third parties.
You are using the Services for personal, non-commercial purposes only and will not engage in any activities that disrupt or harm our platform or other users. If you provide any false, inaccurate, outdated, or incomplete information, we reserve the right to suspend or terminate your access to the Services and refuse any current or future use of the platform, in whole or in part.
We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on our website. However, due to variations in electronic displays and other factors, we cannot guarantee that the colours, features, specifications, and details presented on our site will be accurate, complete, reliable, current, or free of errors. Your electronic display may not accurately reflect the actual colours or details of the products.
All products are subject to availability, and we do not guarantee that items will be in stock at the time of purchase. We reserve the right to discontinue or remove any products from our website at any time and for any reason without prior notice.
Prices for all products are subject to change at our sole discretion. Any changes to prices will not affect orders that have already been confirmed and paid for.
We accept the following forms of payment:
Visa
Mastercard
PayPal
Tax Policy: As we are not VAT-registered, no sales tax will be added to your purchase.
Payment Processing: Payments made through our website are authorised at the time of purchase but will not be captured until we confirm that the order can be fulfilled. If, for any reason, we are unable to fulfil your order due to stock limitations or other circumstances, we reserve the right to cancel the payment.
In such cases, we will promptly notify you via email to inform you that your order will not proceed. Any authorised payments will not be captured, ensuring that no funds are withdrawn from your account for unfulfilled orders.
Order Restrictions: We may, at our sole discretion, refuse or cancel orders to ensure fair access to our products or to prevent purchases that we believe are intended for resale or distribution.
Prices and availability of products are subject to change at any time. Confirmed orders will not be affected by such changes.
We operate a no-return, no-refund policy due to the nature of our products. However, if your item arrives damaged or defective, you must notify us within 7 days of receipt by emailing dan@thesauceforge.com with proof of purchase and photos of the damaged item. We will review your claim and may offer a replacement or refund if a replacement cannot be made at our discretion. Please see our Returns Policy for more details
You agree not to engage in the following:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorised framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorised script or other software.
Use a buying agent or purchasing agent to make purchases on the Services.
Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
Use the Services to advertise or offer to sell goods and services.
Sell or otherwise transfer your profile.
Any violation of these restrictions may result in termination of your access to our services.
Our platform does not permit users to upload content, post comments, submit reviews, or make any other form of contribution to the website. We do not provide functionality for users to submit text, images, videos, or any other type of user-generated content. By using our platform, you agree not to engage in any activity that involves the submission or sharing of content, including, but not limited to, comments, reviews, photos, or any other type of material.
This means that any content or material provided on the website is created and owned solely by us, and users are not authorised to post or contribute any form of content. If we decide to enable such features in the future, we will provide specific guidelines and terms regarding user contributions at that time.
As we do not permit user-generated content on our platform, this section is not applicable. We do not allow users to upload, post, or submit any content, including but not limited to text, images, videos, or reviews, to the website. Therefore, no license for user-generated content is granted, and any such submissions will not be accepted. We retain full ownership of all content provided on our website, and any content posted by users is strictly prohibited. By using our services, you agree to refrain from submitting any user-generated content.
We do not currently accept user reviews, feedback submissions, or ratings on our website. Our platform is designed for users to purchase products directly, and as such, we do not provide a space for reviews or comments about our products or services. We may, in the future, choose to enable review functionality, and if so, specific guidelines and requirements for submitting reviews will be outlined. However, as of now, no reviews or feedback may be submitted, and users are prohibited from submitting any unsolicited content.
While The Sauce Forge does not link to or integrate third-party content beyond our platform, we do utilise a secure, external checkout system hosted by Stripe to process payments. By completing your purchase, you agree to be redirected to Stripe’s secure checkout environment.
Stripe is a trusted third-party service provider, and its own terms, conditions, and privacy policies apply to your interactions on their platform. We recommend reviewing Stripe’s policies to understand how your payment and personal data are handled.
We are not responsible for any issues, errors, or losses incurred while using the Stripe checkout system, although we will make every reasonable effort to assist you in resolving any concerns related to payment processing.
We reserve the right, at our sole discretion, to modify, suspend, or terminate the website or any of its features at any time, without notice. This includes the ability to make changes to the content, functionality, or availability of the Services, as well as to suspend or permanently remove certain features or aspects of the website. We also reserve the right to refuse or restrict access to any user for any reason, including, but not limited to, violations of these Legal Terms or other applicable policies. We are not liable for any disruptions, interruptions, or changes to the Services, and you agree that we are not responsible for any loss, damage, or inconvenience caused by such modifications or disruptions.
We prioritise your privacy and data security. For detailed information about how we handle your personal information, please refer to our Privacy Policy.
These Legal Terms shall remain in full force and effect while you use the services. Without limiting any other provision of these Legal Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the services (including blocking certain IP addresses) to any person for any reason or for no reason. This includes, without limitation, for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.
We may terminate or suspend your access to the services at any time, without warning, in our sole discretion. If we terminate or suspend your access for any reason, you are prohibited from using the services or attempting to access them under any name, whether your own or a third party’s. In addition to terminating or suspending access, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
Your obligations under these Legal Terms will survive the termination or suspension of your access to the services, and you will remain liable for any outstanding payments or liabilities.
We reserve the right to change, modify, or remove the contents of the services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our services. We also reserve the right to modify or discontinue all or part of the services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the services.
We cannot guarantee that the services will be available at all times. Due to hardware, software, or other issues, or the need to perform maintenance, the services may experience interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the services at any time or for any reason without notice to you.
You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the services during any downtime, interruption, or discontinuance of the services. Nothing in these legal terms will be construed to obligate us to maintain or support the services, or to supply any corrections, updates, or releases in connection therewith.
These Legal Terms are governed by and interpreted in accordance with the laws of the United Kingdom, excluding the United Nations Convention on Contracts for the International Sale of Goods. As we operate solely within the UK, any disputes arising from these Legal Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. If your habitual residence is in the United Kingdom, you retain the protection provided to you by mandatory provisions of UK law. Both you and Daniel Clarke trading as The Sauce Forge agree to submit to the exclusive jurisdiction of the courts in the United Kingdom.
To expedite the resolution and control the cost of any dispute, controversy, or claim arising out of these Legal Terms (referred to as a 'Dispute' or collectively, the 'Disputes'), the Parties agree to first attempt to resolve any Dispute informally for at least 30 days before initiating arbitration. Such informal negotiations will begin upon written notice from one Party to the other Party. This process will only apply to Disputes that are not explicitly excluded below.
If the Dispute is not resolved through informal negotiations, it shall be resolved through binding arbitration. The arbitration will be conducted by one arbitrator, chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration, part of the European Centre of Arbitration, located in Strasbourg. By agreeing to this clause, both Parties accept these rules.
The seat of arbitration shall be the United Kingdom, and the language of the proceedings will be English. The substantive law applicable to the arbitration shall be the law of the United Kingdom.
Any arbitration under these Legal Terms will be conducted on an individual basis. To the fullest extent permitted by law:
No arbitration will be joined with any other proceeding.
There is no right for any Dispute to be arbitrated on a class-action basis or using class action procedures.
There is no right for any Dispute to be brought in a representative capacity on behalf of the general public or other persons.
The following Disputes are excluded from the informal negotiation and arbitration provisions:
Any Disputes seeking to enforce or protect, or concerning the validity of, intellectual property rights.
Any Disputes related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use.
Any claims seeking injunctive relief.
If any part of this provision is found to be illegal or unenforceable, the Dispute in question will not be subject to arbitration and will instead be decided by a court with jurisdiction, as specified in the applicable jurisdiction section. In such cases, both Parties agree to submit to the personal jurisdiction of that court.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
The services are provided on an as-is and as-available basis. You agree that your use of the services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no warranties or representations about the accuracy or completeness of the services' content or the content of any websites or mobile applications linked to the services. We will assume no liability or responsibility for any of the following:
Errors, mistakes, or inaccuracies of content and materials.
Personal injury or property damage of any nature whatsoever resulting from your access to and use of the services.
Any unauthorised access to or use of our secure servers and/or any personal or financial information stored therein.
Any interruption or cessation of transmission to or from the services.
Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the services by any third party.
Any errors or omissions in any content or materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the services.
We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the services, any hyperlinked website, or any website or mobile application featured in any banner or other advertising. We will not be a party to or in any way responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
To the maximum extent permitted by law, neither The Sauce Forge nor our directors, employees, or agents shall be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising out of or relating to your use of our website or services. This includes, but is not limited to, damages for loss of profits, revenue, data, or other intangible losses, even if we have been advised of the possibility of such damages.
Notwithstanding anything to the contrary in these terms, our total liability to you for any claim arising from or relating to your use of our website or services shall be limited to the total amount paid by you to us in the six (6) months preceding the claim.
Some jurisdictions, including certain U.S. states and international locations, may not allow the exclusion or limitation of implied warranties or certain types of damages. If these laws apply to you, some or all of the disclaimers, exclusions, or limitations set forth above may not apply, and you may be entitled to additional rights.
This limitation of liability is a fundamental part of the agreement between you and The Sauce Forge and shall apply to the maximum extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless The Sauce Forge, including our affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, arising out of or related to:
Your use of our website or services.
Your breach of these Terms and Conditions.
Any misrepresentation or violation of warranties or representations made by you in these Terms.
Your infringement of any third-party rights, including but not limited to intellectual property rights.
Any intentional or negligent harm caused by you to another user of our website or services.
We reserve the right, at your expense, to assume the exclusive defence and control of any matter subject to indemnification. You agree to fully cooperate with our defence of such claims and provide any necessary assistance or information at your own cost.
We will make reasonable efforts to notify you promptly of any claims, actions, or proceedings subject to this indemnification clause as soon as we become aware of them. Failure to comply with your indemnification obligations may result in additional liabilities, including legal costs, being incurred on your behalf.
We collect payment data via Stripe for the processing of transactions, but we do not store any personal information such as names, email addresses, phone numbers, or billing and shipping addresses. This information is solely managed by Stripe in accordance with their privacy policies and security protocols.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance and functionality of the Services, as well as data relating to your usage of the Services. While we perform regular backups of data to ensure service continuity, you are solely responsible for all data that you transmit or that is associated with your use of the Services.
We shall not be liable for any loss or corruption of data transmitted through our Services. You agree to waive any right of action against us arising from any such loss or corruption of data.
By using our platform, you agree to receive communications from us electronically, including emails and messages sent through the Services. You consent to the use of electronic communication for all agreements, notices, disclosures, and other information that we may provide to you electronically, including through email and on the Services. You acknowledge that all such communications satisfy any legal requirements that those communications be in writing.You agree to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and transaction records initiated or completed by us or via the Services. You waive any rights or requirements under any applicable laws that would otherwise require a physical signature, or the delivery or retention of non-electronic records, or payments and credits made by means other than electronic methods. By agreeing to these terms, you acknowledge and accept the validity of electronic agreements and transactions.
These Legal Terms, along with any policies or operating rules posted by us on the Services or related to the Services, constitute the entire agreement and understanding between you and us with respect to your use of the Services. Our failure to exercise or enforce any right or provision of these Legal Terms will not be deemed a waiver of such right or provision. These Legal Terms shall remain in full force and effect to the fullest extent permitted by law.
We may assign any or all of our rights and obligations under these Legal Terms to others at any time, without notice. We are not responsible for any loss, damage, delay, or failure to act caused by circumstances beyond our reasonable control.
If any provision or part of a provision in these Legal Terms is found to be unlawful, void, or unenforceable, that provision or part will be considered severable from these Legal Terms and will not affect the validity and enforceability of the remaining provisions.
These Legal Terms do not create any joint venture, partnership, employment, or agency relationship between you and us. You agree that these Legal Terms will not be construed against us by virtue of having drafted them, and you waive any defenses you may have based on the electronic format of these Legal Terms or the absence of a physical signature to execute them.
For questions or concerns, please contact us:
Email: dan@thesauceforge.com
Phone: 07411259330
Business Address: 38 Daffodil Crescent, Crawley, West Sussex, RH10 3UY, United Kingdom
Thank you for choosing The Sauce Forge!
We will also be popping up at local farmers markets across Surrey and West Sussex in 2024 / 25. Keep an eye below for details about where we will be and when!
