At The Sauce Forge, we are committed to ensuring that your order is delivered as quickly and efficiently as possible. Below are the details of our shipping process:
We use Evri as our trusted third-party shipping provider. You will receive tracking information once your order has been dispatched, so you can easily follow its journey.
We offer two shipping options within the UK:
Standard Shipping: 3-4 days
Fast Shipping: 1-2 days
Please note that all orders are dispatched within 1-2 days of purchase.
We then base delivery fee on order weight and shipping materials costs, a breakdown of which is:
Weight | Next day | Standard |
|---|---|---|
Under 1kg | £4.50 | £3.75 |
1kg to 2kg | £6.00 | £5.00 |
2kg to 5kg | £8.00 | £6.75 |
5kg to 10kg | £8.00 | £6.75 |
10kg to 15kg | £12.00 | £10.50 |
While we strive to ensure timely delivery, there may be occasional delays beyond our control due to circumstances such as weather, carrier issues, or other external factors. If your order is delayed, we will inform you and provide a new estimated delivery date as soon as possible.
Currently, we only offer shipping within the United Kingdom. We do not ship internationally or to locations outside of the UK.
We do not offer in-store or curbside pickup options for orders. All orders are shipped directly to the delivery address provided at checkout.
At this time, we do not offer free shipping on any orders. Shipping fees are applied at checkout based on the method selected.
If there is an issue with your order, please refer to our Returns Policy.
By making a purchase on our website, you agree to our Terms and Conditions.
If you have any questions or concerns regarding shipping, please feel free to contact us:
Email: dan@thesauceforge.com
Phone: 07411259330
We are happy to assist you and will do our best to resolve any shipping-related issues.
We will also be popping up at local farmers markets across Surrey and West Sussex in 2024 / 25. Keep an eye below for details about where we will be and when!
